Hi Rose,

Thanks a lot for going above and beyond with the exchange process. I truly appreciate how well you handled this transaction and kept me in the loop throughout everything.

Hope you have a fantastic weekend!

Best regards,
Saud Ahmed

Saud Ahmed Customer of Samsung Warranty Exchange Program
Samsung Canada

First of all, please feel free to send this e-mail to your direct report. I just wanted to send out my thanks from the Arvin Meritor team for all the hard work and willingness to change procedures over the last couple of weeks.

Dan Karr - Logistics Manger
Arvin Meritor